…clarity when it counts
Operating and user manuals are essential information sources for every user. They help ensure that a product is used safely and appropriately throughout all phases of use. A clear and well-structured manual with comprehensive troubleshooting not only enables successful use of your products but also reduces the workload for your customer support.
We specialize in describing technical content in a way that is clear and appropriate for the target audience. We create operating manuals for mechanical and plant engineering, the leisure industry, commercial vehicles, agricultural technology, electronic systems, and many other sectors.
Our operating manuals comply with the normative and legal requirements for the described products—regardless of whether the manuals are intended for end customers or the commercial sector.
Technical documentation also includes a risk assessment. This is not only the basis for the safety instructions in the operating manual but also a key component of the CE conformity process that must be completed for every machine. We advise and support your developers and designers in the systematic creation of a standard-compliant risk assessment.
What We Offer You
- Analysis of existing manuals according to DIN EN 82079-1 or DIN EN ISO 20607-10
- Development of a concept for the manuals of your product lines
- Design of the manual in compliance with your corporate design
- Compliance with standards and technical regulations
- Support with risk assessment of your machine
- Cost reduction for follow-up orders and translations through the use of text modules
- Translation management for all languages